Here at Cityheart Living, we offer modern, fresh and well-located student accommodation in both Hereford and Gloucester, serving the University of Gloucestershire, Hartpury University, and Hereford College of Arts. Open days, which we hold throughout the year, are the best way to get a feel for our lovely student accommodation!
We have our FAQs page, but here are some further questions you might want to ask while you’re having a look around… Many are covered in our FAQs, but asking face to face can give you a better understanding and help you remember the information that is important to you.
Costs and Contracts
Understanding the financial aspects of student accommodation is crucial. Ask:
- What is included in the rent? (e.g., Wi-Fi, utility bills, insurance)
- Are there any additional costs? (e.g., laundry, TV licence, parking)
- What are the payment options and schedules? (e.g., termly, monthly)
- What happens if I want to leave early or switch accommodation?
- Are there any penalties for late payments?
Facilities and Amenities
Your accommodation should provide a comfortable and convenient living space. Ask about:
- What are the room types available? (e.g., ensuite, shared bathroom, studio)
- What are the laundry facilities like? How much does it cost?
- Is there a gym or any other recreational facilities nearby?
- Are rooms furnished? What is provided (e.g., bed, desk, wardrobe)?
Location and Transport
The distance from campus and local amenities can make a big difference to your experience. Ask:
- How far is the accommodation from the university buildings?
- What are the transport links like? (e.g., buses, trains, cycle routes)
- Are there shops, restaurants, or supermarkets nearby?
- Is it easy to access healthcare facilities, such as a GP or pharmacy?
- What is the local area like?
Safety and Security
Feeling safe in your accommodation is vital for peace of mind. Ask:
- Are there security measures in place? (e.g., CCTV, key fobs, security personnel)
- Is there 24/7 staff presence or on-call support?
- How are emergencies handled?
- Are there fire safety procedures in place?
Social Life and Community
Making friends and feeling part of a community is key to an enjoyable university experience. Ask:
- Are there events or social activities organised for residents?
- Are there any clubs or societies linked to the accommodation?
- What is the typical mix of students living here? (e.g., first-years, postgraduates, international students)
Maintenance and Support
Knowing that support is available when needed will help you feel secure. Ask:
- How do I report maintenance issues, and how quickly are they resolved?
- Is there a support team for student welfare?
- What happens if I lock myself out or lose my keys?
- Can I personalise my room (e.g., posters, fairy lights, plants)?
Guest and Lifestyle Policies
Every accommodation has rules that you need to be aware of. Ask:
- What is the guest policy? (e.g., overnight stays, duration limits)
- Are there any noise restrictions or curfews?
- Can I have a pet?
- Is there a policy on alcohol consumption?
Some of these questions might just make you feel better, and some might be really key to whether or not Cityheart Living is the right place for you. We can’t wait to meet you – keep an eye out on our Instagram for dates when we’re holding open days!
